Privacy Policy

Privacy Policy

At Mumbai Travel Club, protecting your personal information is important to us. We collect only the information that is required to manage bookings, conduct events, and provide our services smoothly. This Privacy Policy explains what data we collect, how we store it, how we use it, and your rights related to that data.

By using our website, filling any form, or booking an event, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information only when it is required for our services. This may include:

• Full name

• Mobile number

• Email address

• Age and gender

• Emergency contact details

• Location or city

• Health or fitness related details, if required for a specific event

• Any other information required as per the Event Details Page

Most participant data is collected using Google Forms.

2. How Data Is Collected and Stored

• Data submitted through Google Forms is stored in Google Sheets.

• Access to this data is strictly limited to Mumbai Travel Club only.

• We take reasonable steps to ensure the data is protected from unauthorized access.

• We do not intentionally collect unnecessary personal information.

3. How We Use Your Information

Your information is used only for purposes related to our services, such as:

• Confirming bookings

• Sharing event updates and instructions

• Coordinating logistics for events

• Emergency communication during events

• Improving our services and event planning

We do not use your data for unrelated purposes.

4. Sharing of Information With Service Providers

• Information related to your booking may be shared with concerned service providers only when required to execute the event.

• This may include, but is not limited to:

  • Cab or taxi drivers

  • Bus operators

  • Hotel or stay providers

  • Tour leaders or coordinators

• Only minimum required information is shared.

• These service providers are expected to use your data only for the service they are providing.

• We do not sell, trade, rent, or publicly share your personal information with anyone.

5. Photography and Media Usage

• Photos and videos may be clicked during events for documentation and promotion.

• These may be used on:

  • Website

  • Social media

  • Marketing material

• If you do not want your photos or videos to be used, you must inform Mumbai Travel Club in writing via WhatsApp or email:

  • Before the event starts, or

  • Before photos or videos are taken

• If no prior written request is received, consent will be assumed.

6. IP Address, Cookies, and Analytics

• We may collect IP addresses for website performance, security, and analysis.

• Cookies are used to understand:

  • Website traffic

  • Browser type

  • Device type

  • User behavior on the website

• We use tools like Google Analytics for aggregated data analysis.

• This data does not personally identify you.

• You can disable cookies from your browser settings if you choose.

7. Payments and Financial Information

• Payment details are collected only for processing bookings.

• We do not store full card or sensitive banking details on our servers.

• Payments are processed through secure payment gateways or bank channels.

• Mumbai Travel Club is not responsible for security practices of third-party payment providers.

8. Data Retention

• We retain personal data only for as long as necessary for:

  • Event execution

  • Legal or accounting requirements

  • Internal records

• Data may be deleted or anonymized when no longer required.

8A. Data Storage and Access Control

• All participant data collected through Google Forms is stored in Google Sheets.

• These files are secured using Google’s built-in access control and security systems.

• Access to this data is restricted only to authorized members of Mumbai Travel Club.

• We do not provide open or public access to any participant data.

• Reasonable administrative and technical measures are taken to prevent unauthorized access, misuse, loss, or alteration of data.

8B. Data Security and Protection Measures

• We take data security seriously and follow reasonable industry practices to protect personal information.

• This includes:

  • Restricted access permissions

  • Secure accounts and authentication

  • Use of trusted third-party platforms such as Google

• While we take reasonable precautions, no online system can be guaranteed to be 100 percent secure.

• Mumbai Travel Club cannot be held liable for unauthorized access caused due to factors beyond our reasonable control, including platform-level breaches or cyber incidents.

8C. Third-Party Platforms and Data Handling

• By submitting your information, you acknowledge that your data is processed and stored using third-party platforms such as Google.

• These platforms have their own privacy and security policies.

• Mumbai Travel Club is not responsible for data handling practices of such platforms beyond our control.

• However, we only use widely trusted platforms for operational needs.

8D. No Sale or Misuse of Data

• We do not sell, rent, trade, or misuse participant data.

• Data is shared strictly on a need-to-know basis with service providers involved in event execution.

• Any data shared is limited to what is required for the service.

8E. Data Breach and Risk Disclaimer

• In the unlikely event of a data breach, Mumbai Travel Club will take reasonable steps to assess and limit impact.

• Mumbai Travel Club will not be liable for indirect, incidental, or consequential losses arising from such incidents.

9. Data Accuracy and Disclosure Responsibility

• Participants are responsible for providing correct and complete information.

• Mumbai Travel Club is not responsible for issues caused due to incorrect, incomplete, or false information shared by participants.

10. Data Access and Control

• You may request access, correction, or deletion of your personal data by contacting us.

• Such requests will be handled where legally and operationally possible.

11. External Links

• Our website may contain links to external websites.

• Mumbai Travel Club is not responsible for the privacy practices of third-party websites.

12. Policy Updates

• Mumbai Travel Club reserves the right to update or modify this Privacy Policy at any time.

• Changes will be effective immediately once published on the website.

• Continued use of the website implies acceptance of the updated policy.

13. Legal Jurisdiction

• This Privacy Policy is governed by Indian laws.

• Any dispute shall be subject to Mumbai jurisdiction only.

14. Contact Information

For any privacy-related questions or concerns, please contact us using the Email ID or Phone Number mentioned on the website.